Why is there no borrowing charge? Where do your books come from?
There is no borrowing charge because we operate the platform on a non-profit making basis. All books listed on the website are shared by our supporters. We hope all our fellow readers will share some of their own books to expand the book collection so that this platform will eventually evolve into a true library with comprehensive book collection where every member of the Hongkonger community in the UK or anyone with interest in Hong Kong-related books will have access to books they need.
Why borrowers have to bear the delivery charge?
We operate the platform on a non-profit making basis, we do not charge any book borrowing charge and we do not receive any external funding. To extend our coverage to the whole country, we depend on the UK postal service to send the books to reach all readers in the country. Therefore all borrowers have to bear one-time postage. Ｗe send the book to you when you borrow a book, and we ask all borrowers to kindly pay for their own delivery charge when returning the book by posting the book to the next borrower. The following table shows the rate charged by UK post office for second class standard post in the UK, subject to changes announced by the UK post office.
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* Postage effective from 3 April 2023
Please refer to the UK post office’s website for the latest rate.
What is your source of funding?
We are a group of Hongkongers in the UK, established and operate the platform on a non-profit making basis. We established the platform purely with our own resources and we did not receive any external funding.
Why borrowers have to keep the borrowed book temporarily after expiry of the borrowing period?
We operate the platform on a non-profit making basis and received no external funding. Therefore we strive to keep the running cost at minimum. We do not have a physical library or storage for keeping the book collection, so we rely on all our borrowers to keep the book for us temporarily until they are borrowed by the next borrower.
If you have any special reason (e.g. you are moving home or you are not in the country for a long time) and would like to send the book back to us, please contact us.
What will happen if I lose or damage a book?
Readers who borrow book(s) from out platform should take due care of the book(s), and should not annotate, mark or damage the book(s). If any borrower loses or damages any book, he/she will be required to pay for full replacement cost of the book (i.e. the cost of buying a replacement book and all the local and international transportation cost of bringing that book to any address in the United Kingdom designated by us).
Why do I need to provide personal information to register as a member?
In order to ensure that books can be delivered to members smoothly, and that we can contact members when members need assistance or lose books, we need members' personal information. Please refer to our privacy notice.
How to support us?
All books listed on the website are shared by our supporters. We depend on our readers and the community to contribute books of all kinds to continuously expand our book collection and to serve the needs of the Hongkonger community, and your contribution to our book collection is vital.